NEW PROCESS FROM JUNE 2018 - Repeat Medicines
Patients on regular medication, may request repeat prescriptions. The request should be made in writing and preferably by ticking the items required on the tear-off slip (attached to your previous prescription).
PAPER PRESCRIPTIONS AND CONTROLLED DRUG MEDICATION WILL NOW TAKE 72 HOURS (3 WORKING DAYS) TO PROCESS.
WE CAN PROCESS ALL OTHER PRESCRIPTIONS MUCH QUICKER ELECTRONICALLY IF YOU NOMINATE A PHARMACY FOR THEM TO GO TO. - SPEAK TO RECEPTION TO NOMINATE YOUR PHARMACY.
You may bring your request to the surgery/ post it to us or order online. You should provide a stamped, self addressed envelope if you would like us to return the prescription to you by post. In all cases,please allow at least 72 hours for paper presctipions and 48 hours for electronic.
As you will see below we can now take requests via our website, please follow the links below. Please state clearly which doctor you see and any dosages of medication.
Your doctor will ask to see you to review your repeat medication every 6-12 months.
Tuffley Patients will still be required to register with patient access, to allow them to use the facility of Online Booking.
HEATHVILLE MEDICAL PRESCRIPTION ORDERING
Heathville Patients are now required to register with "Patient Access" before they can order their prescriptions on line. The new service will allow patients to not only order prescriptions on line but to also book appointments.
TO REGISTER WITH PATIENT ACCESS YOU WILL REQUIRE INDIVIDUAL PIN NUMBERS, PRACTICE ID AND ACCESS ID CODES. YOU CAN OBTAIN THIS INFORMATION BY TELEPHONING THE PRACTICE ON 01452 337733. A STAFF MEMBER WILL THEN GENERATE A DOCUMENT WITH THE REQUIRED CODES AND INSTRUCTIONS.
THIS DOCUMENT MUST BE COLLECTED FROM THE SURGERY, and ID will be required. Please do not ask staff to post these documents as we are required to ensure the documents go to the correct patient.
If you have already registered for the new system click here to order your repeats